frequently asked Questions

When will my order be shipped?
◾️ Our products are visually checked and shipped before shipping. 98% of our products leave our warehouse within two to eight working days after the purchase has been completed. After the package has been shipped we will provide you with a tracking number.

How long does it take for an order to arrive to me?
◾️ The delivery time depends on which of our warehouses the product is sent to you from. On average, shipping takes between 5 and 10 working days. In exceptional cases, the transport of your order may take up to 3 weeks, which could be due to high demand for the product.
Can I track my delivery? 
◾️ After shipping the goods, every customer will be provided with a tracking number . You can track this under the SHIPMENT TRACKING menu on our site.

I have another question, how can I contact you?
◾️ If you would like to contact us, please send an email to our friendly Bayondo support team. Email to: business@tippmacher.de